MOMENTUM BARISTA POSITION

30-34 Hours per week, 2 days off, Sat required twice per month, PLUS TIPS

 

 

 1.  Job Summary & Essential Duties

• Customer Service should be NUMBER ONE

  • Greeting every VICD(Very Important Coffee Drinker) on their way in AND out

  • Answering customer questions

  • Accepting orders and payments 

  • Put VICDs BEFORE tasks, EVERYTIME WITHOUT EXCEPTION

  • Try to remember VICD’s names

  • Birthday calls every morning for them or their pet

  • Make people feel special!

• Preparing, creating & dispensing all drink offerings

• Grinding and brewing coffee beans and teas

• Packaging food and beverages for sale

• Selling retail coffee and teas, brewing equipment, highlighting the differences between items and educating customers about brewing methods

• Familiarization and retention of standard operating procedures and service offerings

• Operating Point of Sale Systems

• Janitorial & Custodial duties (i.e. sweeping, mopping, dishes, laundry, general cleaning, emptying trash). 

• Inventory tracking 

• Stocking & Replenishment in kitchen and in retail displays

• Espresso machine and grinder maintenance and cleaning, preformed daily

• Sanitizing equipment and utensils 

• Learning about brewing methods, beverage blends, preparation, and presentation techniques to improve quality 

• Updating signage and displays to attract customers

• Utilization of social media to promote Momentum culture including Instagram, Facebook, Etc… 

 

2.  Work Environment 

• Ability to walk, bend , and stand for extended periods

• Employees must be able to traverse stairs on a regular basis. 

• Able to lift up to 30lbs., shoulder height 

• Able to work varying hours (as early as 6 AM, late, weekends & possibly holidays)

• Able to work in a fast paced environment!

• Travel may be required for training 

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3.  Additional Responsibilities

• Any additional responsibilities as directed by Manager/Owner.

• Continuing education applicable to job function or directed by Manager

 

4.  Personal & Professional Characteristics 

• Commitment to customer satisfaction and service excellence 

• Must be an active listener 

• Works well with others and works as part of a fun, high energy team

• Effective, open, honest, and positive communication

• Honesty and Integrity 

• Self-Motivated

• Positive Attitude

• Able to work until all essential tasks are complete

    

5.  Education and Experience

• High School Diploma or GED Required

• Knowledge of Apple Products preferred

• Barista or Cafe Experience is a plus